StarMap · AI Customer Service
Your knowledge graph,
answering customers 24/7
A RAG-powered AI agent that answers from your brand knowledge graph — accurate, on-brand, with source citations. Product Q&A, lead qualification, and conversion guidance. Not outbound bots.
Capability
Customer service
that knows your business
Not an outbound sales bot. Not a generic chatbot with FAQ pasted in. Every answer is retrieved from your structured knowledge graph — product docs, case studies, policies, and brand voice included.
- Knowledge graph RAG — Every answer retrieved from your indexed docs, FAQs, and case studies — with source citations, not hallucinations.
- 24/7 on-brand support — Instant, accurate responses at any hour. Tone, terminology, and positioning match your brand guidelines.
- Product Q&A & troubleshooting — Pricing, feature comparisons, setup guides, and common issues — the questions that flood your support inbox.
- Lead qualification & conversion — Identify purchase intent and guide customers through consultation toward conversion.
Customer · 2:14 AM
Does your enterprise plan include SAML SSO and audit logs?
AI Agent · RAG · pricing/enterprise.md
Yes — Enterprise includes SAML SSO, SCIM provisioning, and full audit logs with 90-day retention.
Customer
What's the typical onboarding timeline?
AI Agent · RAG · case-studies/acme-bank.md
Most enterprise customers go live in 2–3 weeks. Acme Bank completed onboarding in 12 business days.
Not outbound BD · Not generic chatbot · RAG-grounded with source citations
Private Beta
Deploy 24/7 support
from your knowledge graph
See how StarMap answers customer questions accurately — grounded in what your company actually knows.
No commitment required · Response within 48 hours